okbaju Privacy Policy Your Information Is Protected

1

Introduction and Purpose of the Policy

okbaju is a trusted online betting and casino platform for players in Bangladesh. We place the highest priority on protecting our users' privacy. This privacy policy will inform you about what types of information we collect when you use the okbaju website, why we collect it, how we use and store it, and what your rights are.

By accessing this website and creating an account, you will be considered to have given your consent to this privacy policy. If you have any questions about any part of this policy, please contact us.

2

What Information We Collect

okbaju collects various types of information. These are described in detail below:

2.1 Personally Identifiable Information

Full name and date of birth
Email address and mobile number
National ID card or passport number (for verification)
Bank account or mobile wallet information (for transactions)

2.2 Account and Transaction Information

Account creation date and login history
Deposit and withdrawal history
Betting and gaming activity records
Bonus and promotion usage information

2.3 Technical Information

IP address and device type
Browser type and operating system
Your activity on the website and page visit information
Cookie and session data

3

Purpose and Use of Information Collection

okbaju uses your information only for the following purposes:

Account Management: Personal information is used to create, verify, and manage your account.
Identity Verification (KYC): Identity verification is carried out to ensure financial security and prevent fraud.
Financial Transactions: To process secure deposits and withdrawals through bKash, Nagad, Rocket, and Upay.
Customer Service: To help resolve any issues or complaints you may have.
Security and Fraud Prevention: To ensure account security and detect suspicious activity.
Responsible Gaming: To identify excessive betting tendencies and ensure responsible gaming.
Meeting Legal Obligations: Storing information required to comply with applicable laws and regulations.
Service Improvement: Analysing user activity to improve the platform experience.

4

Information Storage and Security

okbaju has adopted advanced technical measures to keep your personal information secure. We use industry-standard SSL encryption technology that protects your information from unauthorised access by third parties.

4.1 Security Measures

All data transmissions are protected by SSL/TLS encryption
Sensitive information is stored in encrypted form
Regular security audits and vulnerability testing
Protective measures against unauthorised access to accounts
Staff access to data is strictly controlled

4.2 Data Retention Period

Your information is retained while your account is active and, after the account is closed, for a specific period in accordance with applicable legal obligations. Financial transaction information may be kept for an extended period for audit and legal purposes.

5

Sharing Information with Third Parties

okbaju does not sell your personal information or provide it to third parties for any commercial purpose. However, information may be shared in the following limited circumstances:

Payment Processors: Necessary information is shared with payment service providers such as bKash, Nagad, Rocket, and Upay to complete financial transactions.
Identity Verification Services: Necessary information may be shared with authorised verification agencies to complete the KYC process.
Game Software Providers: Limited information may be shared with technology partners to keep gaming services running without interruption.
Legal Authorities: We may be obliged to provide information to the relevant authorities in the case of a court order or legal obligation.
Fraud Prevention: Information may be provided to the relevant authorities where serious fraud or money laundering is suspected.

When sharing information with any third party, we ensure that the party follows privacy standards equivalent to our own.

6

Cookies and Tracking Technologies

The okbaju website uses cookies and similar technologies that help improve your browsing experience and ensure the functionality of the site.

6.1 Types of Cookies We Use

Essential Cookies: Necessary for the core functionality of the website, such as maintaining login sessions.
Functional Cookies: To remember your preferences and settings, which personalises your experience.
Analytics Cookies: Used to collect information about website usage to improve the platform.
Security Cookies: Help detect and prevent fraudulent activity.

6.2 Cookie Control

You can control cookies through your browser settings. Please note that disabling essential cookies may affect some core functionality of the website.

7

User Rights

okbaju recognises the following rights regarding your personal information:

Right to Access: You may request a copy of your personal information held by us at any time.
Right to Rectification: If there is any inaccuracy in your information, you may request that it be corrected.
Right to Erasure: Within the limits of legal obligations, you may request that your information be deleted.
Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
Right to Data Portability: You have the right to receive your information in a structured, commonly used format.
Right to Object: You may object to the processing of your information for specific purposes.
Right to Withdraw Consent: You may withdraw your consent to the processing of your information at any time.

To exercise these rights, please contact our support team. We will endeavour to respond to your request within 30 days.

8

Protection of Minors' Information

okbaju is for those aged 21 and over only. We do not knowingly collect any personal information from those under the age of 21. Age verification is mandatory during the registration process.

If we become aware that information belonging to a minor has been collected, we will immediately close that account and delete the relevant information. If a parent or guardian believes their child's information is held by us, please contact us.

9

Changes to the Policy

okbaju reserves the right to amend this privacy policy as needed. If there are any significant changes, we will:

Update the last-updated date on this page
Notify registered users by email
May display a notification when logging in to the platform

If you continue to use the okbaju platform after changes are made, it will be assumed that you have accepted the revised policy. We therefore recommend reviewing this page regularly.

10

International Data Transfers

In some cases, your information may be stored or processed on servers outside Bangladesh. In the case of such transfers, we ensure that adequate data protection measures are in place and that information is handled in accordance with international data protection standards.

When working with international partners or service providers, we evaluate their privacy policies and impose strict contractual obligations.

11

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, please contact us. Our dedicated privacy team will work to resolve your matter as quickly as possible.

Contact Methods

24/7 Bengali Live Chat Support — fastest response

[email protected]

We generally reply to your email on business days. More complex privacy-related matters may take a little longer to resolve, but we will always keep you informed of progress.