okbaju Terms and Conditions

1. General Provisions and Definitions

Welcome to the okbaju platform. These terms and conditions ("Terms") form a legal agreement between okbaju ("we", "our", "Platform") and the user ("you", "player", "member"). By creating an account on the okbaju platform, browsing the site, or using any service, you are considered to have accepted these terms and conditions in full.

Definitions of some key terms used in these terms and conditions are given below:

• "Platform" means the okbaju website, mobile site and all associated digital services.
• "Account" means the registered user's personal gaming account.
• "Balance" means the total amount of money held in the account.
• "Bonus" means additional credits granted under a promotional offer.
• "Wagering Requirement" means the condition requiring a specified number of bets to be placed before a bonus can be withdrawn.

2. Account Registration and Eligibility

2.1 Age Eligibility

You must be at least 21 years old to open an account on the okbaju platform. This platform is intended only for those aged 21 or above. We may request a national identity card or government-recognised identification at any time to verify age.

2.2 One Person — One Account

Each person may create only one account. If multiple accounts are found in the same person's name, okbaju reserves the right to cancel all such accounts and forfeit any accumulated bonuses.

2.3 Providing Accurate Information

You must provide complete, truthful and accurate information at the time of registration. If false or misleading information is provided, okbaju reserves the right to cancel the account and withhold all deposits. The information required for registration includes:

• Full name (as per national identity card)
• Date of birth
• Active mobile number
• Details of preferred payment method (bKash, Nagad, Rocket or Upay)

2.4 Geographic Restrictions

okbaju provides services to players in Bangladesh. Accessing the platform from a restricted region using a VPN or proxy server is a violation of these terms and conditions and may result in account cancellation.

3. Account Security and Responsibility

Full responsibility for the security of your okbaju account rests with you. Never share your login credentials (username and password) with anyone else. You are fully responsible for all activity conducted from your account, even if that activity occurred without your permission.

To ensure account security, we advise you to take the following steps:

• Use a strong and unique password (combining letters, numbers and special characters).
• Avoid logging in on public devices or public Wi-Fi networks.
• Always log out after using your account.
• If you suspect unauthorised access, notify the support team immediately.

okbaju will never ask for your password via email, live chat or phone. Treat any such contact as fraudulent.

4. Deposit and Withdrawal Policy

4.1 Deposit Rules

The minimum deposit amount at okbaju is ৳500. Accepted payment methods for deposits are: bKash, Nagad, Rocket and Upay. Each deposit is generally added to the account balance instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests at okbaju are generally processed within 1 hour. The registered payment method (bKash, Nagad, Rocket or Upay) must be used for withdrawals.

4.3 Payment Verification

okbaju follows a KYC (Know Your Customer) process to prevent money laundering and ensure financial security. For large withdrawal amounts, proof of national identity and ownership of the payment method may be requested.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳8,000. For example: a deposit of ৳1,000 will earn a bonus of ৳1,500, giving a total balance of ৳2,500. A deposit of ৳12,000 or more will earn the maximum bonus of ৳8,000, giving a total balance of ৳20,000.

5.2 Wagering Requirement

The wagering requirement for the welcome bonus is 10 times (10x). This means a total amount equal to 10 times the bonus must be wagered before the bonus funds can be withdrawn. Bonus funds cannot be withdrawn until the wagering requirement is fully met.

5.3 General Bonus Terms and Conditions

• Each bonus offer has its own specific validity period, which will be stated on the offer page.
• If bonuses are misused or claimed using multiple accounts, all bonuses and associated winnings will be forfeited.
• okbaju reserves the right to modify or cancel any bonus offer at any time.
• Bonuses apply only to the individual in whose name the account is registered.
• Wagering on certain games may count towards the wagering requirement at a different rate.

5.4 VIP Program

The okbaju VIP program has three tiers: Bronze, Silver and Gold. Bronze members receive a weekly cashback of up to 0.5%, Silver members receive up to 1.0%, and Gold members enjoy a weekly cashback of up to 1.5%. Players can advance to higher VIP tiers through regular and active gaming.

6. Betting and Gaming Rules

The following rules apply to all games and sports betting services offered on the okbaju platform:

• Once a bet has been confirmed, it cannot be cancelled or changed.
• Casino game results are determined by Random Number Generator (RNG) technology, which is fair and verifiable.
• If a round remains incomplete due to a technical fault or disconnection, okbaju reserves the right to review the situation and make a decision.
• Where a game provider's specific rules apply, those rules must be followed.
• For sports betting, bets will be settled in accordance with the applicable rules after the event has started.

okbaju's decision shall be considered final on all matters. If you have a dispute regarding any matter, please contact the support team.

7. Prohibited Activities

The following activities are strictly prohibited on the okbaju platform and may result in account cancellation as well as legal action:

• Attempting to influence game outcomes by fraudulent means.
• Misusing or manipulating the bonus system.
• Using the platform for money laundering or the purpose of concealing illegal funds.
• Deliberately exploiting technical faults or bugs.
• Using third-party software, bots or automated systems.
• Threatening, harassing or abusing other users.
• Attempting to deceive or mislead okbaju staff.
• Depositing funds from illegal sources.

8. Account Suspension and Closure Policy

8.1 Closure by okbaju

In the event of any breach of these terms and conditions, or if fraud, deception or illegal activity is suspected, okbaju reserves the right to suspend or permanently close any account without prior notice.

8.2 Closure by the User

You may close your account at any time. Please withdraw all funds remaining in your balance before closing your account. If bonus wagering is incomplete, those bonus funds may be forfeited.

8.3 Self-Exclusion

As part of responsible gaming, you may self-exclude for a specified period. For more information on this, please visit the Responsible Gaming page.

9. Intellectual Property

All content on the okbaju platform — logos, brand names, designs, graphics, text, software and other elements — is the intellectual property of okbaju or its licensors. Any use, reproduction or distribution of this material without written permission is strictly prohibited. All rights to game providers' software and content are reserved by the respective providers.

10. Limitation of Liability

okbaju accepts no liability for the following:

• Any game losses caused by internet disconnection.
• Technical issues with third-party payment providers.
• Losses during unexpected server downtime or maintenance periods.
• Losses caused by malware or viruses on your device.

The okbaju service is provided on an "as is" basis. We do not guarantee uninterrupted or error-free service, but we are always committed to providing the highest quality of service.

11. Privacy and Data Protection

Protecting your personal information is of great importance to us. okbaju uses SSL encryption technology to keep all data secure. Please read our Privacy Policy for details on how your personal information is collected, used and protected.

okbaju never sells your personal information to third parties without your consent. However, information may be shared with authorities when required by legal obligation or for the purposes of fraud investigation.

12. Responsible Gaming

okbaju believes that online gaming is a form of entertainment and should be enjoyed in a controlled and responsible manner. We are committed to the wellbeing of our users.

We provide the following tools:

• Option to set deposit limits
• Option to set betting limits
• Self-exclusion option
• Reality Check Message

Visit our Responsible Gaming page for more information and support.

13. Dispute Resolution

If a dispute arises, please contact our 24/7 live chat support team first. Most issues are resolved quickly and amicably.

If the matter is not resolved through live chat, submit a written complaint by email. okbaju will respond to written complaints within 7 business days.

When submitting a complaint, please include the following information:

• Account username or registered mobile number
• Date and time of the dispute (BST)
• Detailed description of the issue
• Relevant transaction or game ID (if applicable)

14. Right to Amend Terms

okbaju reserves the right to change, modify, or update these terms and conditions at any time. For significant changes, we will publish a notice on the platform.

Continuing to use the platform after any changes have been made will be considered acceptance of the new terms and conditions. We recommend visiting this page regularly, as the most recently published version will be considered the one in effect.

15. Contact and Support

If you have any questions, suggestions, or complaints regarding these terms and conditions, please contact us:

• Live Chat: 24/7 Bangla live chat support
• Email: [email protected]

Our support team is available seven days a week, twenty-four hours a day to serve you. We provide support in Bangla so you can easily resolve your issues.